Work · Case study

CERCAT, a public platform that understands what you ask

TechNLPPublic sector 2025
CERCAT, a public platform that understands what you ask
The brief

Public information in Catalonia is out there… scattered across a thousand websites and forms nobody understands. CERCAT was born to fix that: bring public services together in one place and make them usable by anyone. Driven by a team of young Catalan founders with one fixed idea — tear down barriers with technology.

What we did

We built a platform that centralises public information and translates it into plain language. With natural language processing, you ask «what do I need to renew my ID card?» and get a clear answer in seconds. No hopping between tabs.

The project reached the GovTech Catalunya final, a nod to its potential to change the public sector and bring the administration closer to people.

"Fewer headaches, more answers. This is how public services should talk to you."The project team

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