- Starting point
- Describe an issue
- Design decision
- Query, support team and answer
- What it enables
- Track status through to the answer
Sectors
A website that guides people. A platform that reduces admin. Communication that reaches the right audience. Design and technology for public services.
How the commission changes
Three starting points. Scope and deliverables are defined in the proposal.
01
Content architecture, design, development and an agreed migration. For municipal portals, tourism and public facilities, with editing tools designed for the team maintaining them.
02
Review of a public service or internal workflow, followed by a prototype and custom development. We define users, permissions, statuses and integrations before building.
03
Photography, video and social content for public events and services. We agree coverage, formats, usage rights and how the material will be organised.
Three projects, three different needs. Here is what we contributed.
Cornellà: a platform for logging, assigning and checking the status of IT incidents.
Esplugues: coverage of municipal activities and content production for its digital channels.
Sant Just Desvern Municipal Market: a WordPress website with a page for each stallholder, activities and MercART.
01
We review audiences, content, existing systems and the brief’s requirements. Scope and dependencies are recorded.
02
We validate the structure and prototype, or coverage plan. The responsible team reviews it before production begins.
03
We build or produce the pieces, checking content, accessibility, formats and functionality against the agreed scope.
04
We coordinate publication, access and delivery. Training and ongoing maintenance are defined in the proposal.
Tell us which service you want to improve, who will use it and what constraints we need to work with. We will define the brief from there.
